Ford 8d Problem Solving

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TOPS 8D is a reductionist problem solving approach in that it looks for a solution to remedy the immediate problem, but does not require an optimal solution nor does it investigate outside the direct system of interest.

Ford Motor Company is a global automotive manufacturer with an extensive Engineering Learning & Development organization that supports its global footprint within the Product Development, Research and Advanced Engineering, Purchasing, and Quality teams.While certain Ford proprietary information has been removed from the course, it contains essentially the same content that engineers from Ford and select suppliers have benefitted from taking.The estimated time to completion is three hours, including active participation in case studies using a limited edition version of Prism Quality's Global 8D software application.Operational Excellence Consulting offers a two-day "Global 8D Problem Solving Process for Work Teams" workshop.This workshop teaches your organization a team-based approach to systematic problem-solving.Global 8D (G8D) is a disciplined process developed by Ford Motor Company to help product development and manufacturing engineers identify and solve problems.Solving problems results in efficient, as well as effective, resolution to 'root causes' of customer satisfaction issues, and helps reduce warranty costs.The main aim of the process is to identify the root cause of a problem and put procedures in place to rectify it and ensure the matter won’t return to haunt you.When managers of companies are faced with a problem, they want to solve it quickly and thoroughly.Quantify where possible, to inform your team of the severity of the problem. For now, just focus on making sure your team understands what’s going on above the surface.Apply a temporary band aid to stop the problem spiralling while you figure out your next move.

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